Privacy Policy

1. Introduction

ChordR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music training application.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you create an account
  • Display name and profile information
  • Payment information (processed securely through third-party payment processors)

Usage Data

We automatically collect information about how you use ChordR, including:

  • Practice session data and progress tracking
  • Feature usage and preferences
  • Device information and browser type
  • IP address and general location data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscription
  • Track your practice progress and provide personalized recommendations
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Display relevant advertisements to free-tier users via Google AdSense

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our application (e.g., payment processors, analytics providers)
  • With advertising partners such as Google AdSense, who may use cookies and similar technologies to serve ads based on your interests (see Section 8 below)
  • When required by law or to protect our rights and safety
  • In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent where processing is based on consent
  • Export your data in a portable format

8. Cookies, Tracking Technologies, and Advertising

We use cookies and similar tracking technologies to track activity on our application and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Analytics

We use Google Analytics (GA4) to understand how users interact with ChordR. Google Analytics uses cookies to collect information about your usage patterns. We also use Sentry for error tracking and application stability monitoring. These services are only activated after you provide consent via our cookie banner.

Third-Party Advertising

We use Google AdSense to display advertisements to free-tier users. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to ChordR and/or other sites on the Internet. The AdSense advertising network is only loaded after you provide consent via our cookie banner.

You may opt out of personalised advertising by visiting Google Ads Settings. For more information about how Google uses data when you use our application, please visit How Google uses data when you use our partners' sites or apps.

9. Children's Privacy

ChordR is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@chordr.ca

Last updated: February 16, 2026